services
Copia Solutions’ business solutions center around three different offerings:

- Consultation expertise to provide best practices for your organization’s Learning Delivery Goals
- Installation and/or Upgrade to your Learning Management System
- Managed Service to handle the day-to-day LMS Administration role

From business analysis to implementation and support, you will find a service designed to meet all your training needs. Our initial consultation can determine which services meet your business needs, resources and budget.

Consultation Expertise
Consultation expertise to provide best practices for your organization’s Learning Delivery Goals

  • Identify and map business requirements to the organization’s learning strategy.  
  • Measure current processes and recommend/implement improvements to best utilize the application’s features and functions
  • Optimize the organization’s learning system support structure
  • Develop system and learning activity deployment strategies
  • Strategic and Tactical deliverables – specification documentation
Installation & Upgrade
Installation and/or Upgrade of the Learning Management System
  • Provide implementation Project Management, and handle vendor relationship
  • Facilitate the migration of historical data to the LMS
  • Integrate other corporate systems for data synchronization
  • Define best practices for the learning activity structure and delivery to learners
  • Develop reporting for business needs
Managed Service - Keep the Lights On (KTLO)
Managed Service – Keep the Lights On (KTLO)
  • System expertise to provide daily LMS administration and operations support
  • Provides organization efficiencies and the ability to focus on core learning strategies
  • Blended services model includes onshore and offshore resources, providing a lower cost support structure
  • Low turnover of support team maintains continuity for LMS Administration
  • Collaboration among Copia Solutions team to share best practices
 
 
 
Testimonial
In preparation for the global deployment of Corning's learning management system, Corning utilized Copia Solutions for the historical training data migration. Corning's global locations used various legacy training tracking systems with many different learning activity structures. The migration required flexibility in terms of tools and processes to meet the standardization requirements. Copia Solutions’ consultants were knowledgeable, client-focused, and did an outstanding job of migrating historical training data and delivering the application to over 20 international business locations. I highly recommend their professional services.
Nancy Huber - Corning Incorporated



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